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Rates and Fees ALL PHONE CALLS ARE FREE!! It will cost you nothing to make a call to discuss your problem. If we cannot help you for some reason, you will be referred to someone that can! ALL pricing and fees will be discussed BEFORE work begins. You will not be surprised with a bill! You will not be charged if we cannot fix your problem. House call: $25.00 What's included: Free Anti-Virus /Anti-Spyware Software Virus /spyware removal Services optimization (windows 2000, XP, Vista) Defrag tools/ Hard drive optimization Consultation on how to maintain your PC with the free tools provided.